Make An Appointment

Access the online appointment system

About Appointments

• Appointments can be made in person or by telephone – 01204 550100.
• Please call from 8 O’clock for on-the-day appointments and future appointments, which can be booked six weeks in advance.
• Consultations are by appointment only for all the clinics.
• Standard appointments are 10 min. per person.
• Double appointments are given on request.
• Children under 10 years are seen on the same day.
• All patients are entitled to have a chaperone, please let the receptionist know on booking.
• We have a lady doctor on-site, who does the clinic every Monday, Tuesday, and Wednesday.

Telephone Consultations
Telephone consultations are also available to discuss hospital appointments, medication queries, general advice, and minor illness. Please ring reception if you would like to make a telephone consultation with your doctor.

Practice Nurses
In a number of cases, it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Ambulances
Call 999 If you have severe chest pain, breathing difficulty / in case of an epileptic fit / in case of a life-threatening emergency.

Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception on before 11:00 AM. Outside of normal hours please ring 111. The operator will arrange the advice or treatment as needed.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work – ‘Fit Note’

The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)